Job responsibility:
·         Drive process excellence at country level to achieve org. efficiency
·         Set up the rule for business process and define process structure at country level
·         Identify ,  initiate and drive improvement  for  process optimization/integration to enhance operation efficiency
·         Lead and support the process implementation project to achieve the target
·         Process management including continuously improve process capability and coordinate new process development
·         Ensure the process and governance structure is fit for business requirements
·         Take a overview for the process and ensure integration between the specific process and other process
·         Identify integration issue between various process and communicate change to the process and Governance structure
·         Lead virtual BPO team from different BU and give guideline to team leaders when there is process improvement projects

Candidate Profile/requirements:
·         Education: Bachelor Degree – Master preferred
·         Job Related Experience: More than 8 years working experience in MNC, with rich process management and project management knowledge and experience, consulting company experience preferred
·         With innovative and strategic thinking
·         With rich business experience and high cross team collaboration and communication capability
·         Excellent organizational skills with demonstrated ability to execute projects on time and on budget
·         With hands-on capability as a key individual contributor
·         With leadership when leading the project team
·         Fluent English communication skill